- Order Processing
- All confirmed orders are processed within 1–2 business days (excluding Sundays and public holidays).
- Once your order is processed, you will receive a confirmation email/SMS with your tracking details.
- In case of any delay due to stock unavailability or address issues, our support team will contact you promptly.
- Shipping Timelines
- Metro Cities: 3–5 business days
- Other Cities/Towns: 5–7 business days
- Remote Areas: 7–10 business days
Delivery times may vary depending on courier partner logistics, location, and unforeseen circumstances (weather, strikes, etc.).
- Shipping Charges
- A nominal shipping fee may apply for orders for Cash on Delivery (COD).
- Exact shipping charges (if any) will be displayed at checkout before payment.
- Order Tracking
- Once your order has been dispatched, you will receive a tracking ID via email or SMS.
- You can track your shipment using the tracking link provided or by visiting our courier partner’s website.
- Cash on Delivery (COD)
- COD is available for select pin codes and order values.
- Please ensure the exact amount is available at the time of delivery.
- Maypharm Lifesciences reserves the right to disable COD for specific products or locations.
- Delays or Non-Delivery
- If your order is delayed or undelivered beyond the estimated delivery window, please contact our support team.
- We will coordinate with our logistics partners to resolve the issue quickly.
- Shipping Restrictions
- We currently ship within India only.
- Certain products (temperature-sensitive or regulated) may have limited shipping availability depending on location.
- Contact Us
For any shipping-related queries, please contact our Customer Support:
- Email: info@maypharm.com
- Phone: +91 9930031582 / +91 9028119994
- Hours: Mon-Sat 08:00 – 19:00